WHERE IS THE EVENT HELD?
The event is at Lighthouse Field opposite the Lighthouse Hotel, on Lot 2 Hermans Road, Burnett Heads QLD, 4670. Google link
WHEN IS THE EVENT AND WHAT ARE THEY EVENT OPERATING TIMES?
Saturday, May 4th, 2024, from 11:00am to 10:00pm
HOW DO I GET TO THE EVENT?
Festival buses will run in the Bundaberg region. Click here for more details.
If traveling from outside our region you can see more options on our website https://lighthousepresents.net.au/lighthouse-country/festival-info/getting-there/
CAN I PAY WITH CASH AT THE EVENT?
Yes, cash or eftpos facilities available at the licenced bars and vendors.
IS THERE AN ATM AT THE EVENT?
Yes, ATM machines are available onsite.
WHERE DO I COLLECT MY WRISTBAND?
Wristbands will be provided upon entry at the main gate.
DO I HAVE TO WEAR A WRISTBAND?
Yes, all patrons MUST wear a wristband. You will receive your wristband on entry into the festival. No wristband – No entry.
CAN I BRING FOOD, DRINK OR ALCOHOL INTO THE EVENT?
No food is to be brought into the festival. If you have allergies that require to be brought in, please explain your situation to security at the front gate.
Empty water bottles may be brought into the event, we have bottled water for sale and free water stations onsite for refills. All bags will be searched on entry by security.
UNDER NO CIRCUMSTANCES CAN ALCOHOL BE BROUGHT INTO THE EVENT. To comply with Queensland Liquor Licensing laws, please be aware that bags will be checked by security upon entry. There will be license bars at the event from 11:00am to 10:00pm.
CAN I DRINK ALCOHOL AT THE EVENT?
Yes, there are licensed bars onsite.
CAN I BUY FOOD AT THE EVENT?
Definitely! There is a range of delicious food vendors available at the event including vegetarian and gluten free options.
IS SMOKING OR VAPING ALLOWED AT THE EVENT?
Smoking and vaping are allowed in designated areas ONLY. Please dispose of cigarette butts in the containers provided. DO NOT PUT CIGARETTES ON THE GROUND.
WHAT SHOULD I BRING TO THE EVENT?
- Photo ID – Driver’s licence or photographic identification.
- High back fold-out chair
CAN I BRING A CAMERA?
Yes, you can bring a small still camera or digital camera. Professional photographic equipment, other visual, sound recording, or transmission equipment is strictly prohibited. Phone cameras are permitted.
CAN I BRING MY PET?
No pets are allowed at the event. Assistance Dogs are permitted.
CAN I BRING IN CHAIRS?
High back fold-out chairs are permitted.
Low back bench chairs, moon chairs, and lazy boy style chairs are not permitted.
WILL FIRST AID BE AVAILABLE?
Yes, there will be a first aid area at the event.
WHERE CAN I FIND ACCOMMODATION FOR THE EVENT?
There are plenty of great accommodation options available in the Bundaberg region. Click here for more information https://lighthousepresents.net.au/lighthouse-country/festival-info/stay-play/
WHERE DO I BUY A TICKET TO THE EVENT?
Lighthouse Country tickets available on Oztix, Buy tickets here.
CAN I GET REFUND?
All ticket sales are final – once purchased, tickets are the sole responsibility of the Ticket Holder. For more information, review Lighthouse Country event terms and conditions.
DO YOU ACCEPT COMPANION CARD?
Lighthouse Country is proudly affiliated with the Companion Card program and has a limited number of companion tickets available for holders of a Companion Card who require assistance of a companion to attend the event.
For more information, please contact – www.oztix.com.au
DO YOU HAVE PEOPLE WITH DISABILITY ACCESS TO THE EVENT AND RESTROOMS?
Yes, there are designated restrooms and early access for people with disability to the event.
DO YOU HAVE DISABLED PARKING?
Yes, allocated parking for people with a disability in the FREE event parking area – follow the traffic signage when entering Burnett Heads.
DO YOU HAVE EVENT PARKING AVAILABLE?
Definitely! Free event parking available for patrons – follow the traffic signage when entering Burnett Heads.
WHY WOULD I BE REFUSED ENTRY?
NO ID = NO Entry. If you are under the influence of drugs or alcohol you will be refused entry. For the safety of all patron’s, management has the right to refuse entry where we see fit. This includes on the buses. There will be high fencing patrolled by security guards surrounding the event, so forget about trying to sneak in.
CAN I CHANGE THE NAME ON MY TICKET?
If you require any changes on your event ticket, please contact our ticketing system Oztix, www.oztix.com.au